Contact Oscar Mayer Customer Service
How to Reach a Person at Oscar Mayer
Verified Contact Information
Toll-Free Number:
-
1-800-543-5335
Legal:
-
1-855-634-1984Privacy Inquiries
Legal:
usprivacy@kraftheinz.com
Privacy Inquiries
Oscar Mayer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Oscar Mayer Phone Number
1 (800) 543-5335
Average Hold Time
00:02:03
Average Calls duration
3 minutes
Most Popular Oscar Mayer Email Address
usprivacy@kraftheinz.com
Oscar Mayer Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Oscar Mayer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Oscar Mayer Phone Number | 1 (800) 543-5335 |
| Average Hold Time | 00:02:03 |
| Average Calls duration | 3 minutes |
| Most Popular Oscar Mayer Email Address | usprivacy@kraftheinz.com |
| Oscar Mayer Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Oscar Mayer Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 75% phone, 25% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Oscar Mayer | First and last name, phone number or address or zip code |
Contact Information
Oscar Mayer Website:
Oscar Mayer Help Center:
Corporate Office Address:
The Kraft Heinz Company
200 E. Randolph St.
Chicago,
Illinois
60601
United States
Summary of Oscar Mayer Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
03:10
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Oscar Mayer?
Product/ Service Question:
- “Problem with a product”
- “Bought expired lunch meat (ham and turkey sub kit.)”
- “I worked at Oscar Mayer before 7yrs to find if I have a pension”
Request for Information Question:
- “I have some question I want to ask”
- “I’m trying to find out if yall still make Liver Cheese if so how can I order some, I can’t find it where I live anymore”
- “I have a question about your Cotto salami do you still sell the beef, Cotto salami and what retail stores if so.”
Shipping and Delivery Question:
- “Location of product”
- “Bought some salami in a seal packed and got mix salami with bolognese in same package. Who ever is packing is mixing the salami with bologna.”
- “Have not received my order for hot dog grill”
Payments and Charges Question:
- “I would like two coupons for *** *** Mega pack; the reason your bacon from the Miami Walmart is straight fat. The fry pan was filled with grease; although I tried to cut most of the fat before frying. In my opinion I think certain better”
- “I was sent coupons for free *** products and they are expired”
- “Coupon not accepted”
Employment Question:
- “401k”
- “Old 401K”
- “W-2 Forms”
Return/ Replace Question:
- “I misplaced a replacement bacon coupon, now found and outdated”
- “Change of bank account number for monthly deposite”
- “To fi nd out why you want to change the name of the wiener mobile”
Account Question:
- “Recall bacon 2 packs with code”
- “Trying to get cn code”
- “To sign up for retirement benifi”
Staff Question:
- “Customer service”
- “Customers service”
- “Rude service”
Refund Question:
- Refund for Scam Product
- “Refund”
Other Question:
- “Bones in hot dogs”
- “Giant bone”
- “Fundraising”
Compare Oscar Mayer Customer Service To
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Oscar Mayer